chief program officer     


Department: Programs

Essential Functions:

Reporting to the CEO, the Chief Program Officer (CPO) is responsible for leading CCCS mission delivery efforts and managing a comprehensive array of services and initiatives. Overseeing approximately $4.5M in agency revenue and 68 program staff members with three direct reports, the CPO will have overall strategic and operational responsibility for all CCCS programs delivered across multiple sites. The CPO provides leadership to the strategic planning process and will implement new programmatic initiatives as dictated by the plan.  In addition, the CPO has a key role on the leadership team, serves as an external advocate for CCCS, serves as the liaison to CCCS’s program partners and staff support to the Program Services Committee thus working with CCCS’s Board of Directors to keep them apprised of program related strategies and challenges and outcomes.

The CPO also sets the tone for ensuring the agency’s quality of service to clients through consistent attention to data, processes and procedures and continuous quality improvement methods.  This position engages staff at all levels in evaluating and improving service outputs and outcomes.  He/she will review on an ongoing basis services being offered and develop new programs as needs emerge. He/she will be responsible for all program activities pertaining to licensure, human rights, personnel, finance, and contracts.

Key Responsibilities & Duties:

  • Program Leadership and Management

  • Data and Knowledge Management

  • Team Building and Development

  • Relationship Building

  • Administrative Leadership

Qualifications and Requirements:

  • Unwavering commitment to CCCS’ mission and high-quality programs and excellence in organizational and project management with the ability to achieve strategic objectives and manage a large budget.

  • Minimum of ten years’ professional work experience which includes direct service, supervision of professional staff, management of programs and administrative responsibilities.

  • Significant experience in program budgeting and fiscal management.

  • Exceptional communication and influencing skills.

  • Track record of effectively leading a direct service organization with a complex mix of programs; ability to leverage strengths across program areas; excellent project management skills.

  • Experience in communicating program impact with individual and organization donors Proven track record of program growth and expansion.

  • Commitment to quality programs, ethical practices and data-driven evaluation

  • Working knowledge of early childhood education, youth development and child welfare policy and knowledge of groups, organizations and other agencies providing like or same types of services, Head Start/Early Head Start experience a plus.

  • Ability to work well with diverse populations.

  • Able to work well on a team and in a group as a leader.

  • Excellent judgment and demonstrated ability to make sound decisions in complex situations.

  • Excellent computer skills.

  • Action-oriented, flexible, compassionate and courageous

Job: Full Time, Exempt Position


  • Master’s degree in social work or related degree from an accredited college or university.

Qualified candidates are encouraged to submit an updated resume and cover letter to Dara Munson via email at NO phone calls, please.