Early Head STart
family Support Specialist    


Department: early childhood programs

Essential Functions:

The Early Head Start Family Support Specialist provides services to families to improve their lives based on their specific goals. Social services include an evaluation of the families’ strengths and needs, assisting with supportive programs (such as SNAP, TANF, or affordable housing, etc.), and provides referrals to education and job placement programs that assist families in need. The Early Head Start Family Support Specialist assists families with understanding and implementing the Family Partnership Agreement to encourage and promote their overall development, including achievement of self-sufficiency, as well as positive developmental outcomes for their children. This position will have a focus area of support in the area of Parent Family Community Engagement. The Early Head Start Family Support Specialist will conduct recruitment efforts for the Early Childhood program to ensure families with children birth-to-five, as well as pregnant women, are informed about Chicago Child Care Society’s EHS program.

Key Responsibilities:

  • Performs the functions of this position with a strong understanding of the Head Start/Early Head Start Performance Standards per service area; and demonstrates and assures professional best practices.

  • Enrolls all EHS families in to the home-based program and the Hyde Park location.

  • Enters all EHS family assessments and family goals and health history information into the COPA system at time of enrollment.  into the COPA system at time of enrollment.

  • Maintains a flexible schedule to establish a relationship with parents that are enrolled in the EHS home based program.

  • Monitors and updates all EHS parent involvement and social service activity, recording all efforts and work into the COPA system.

  • Collaborates with EHS home visitors to ensure services to families are coordinated, that ensures communication with families are consistent and ongoing for participation EHS program option.

  • Collaborates with Infant-Toddler Education Coordinator to ensure planned socialization topics are coordinated with appropriate facilitators to ensure that parents’ areas of interest are being addressed.

  • As the Parent Family and Community Engagement facilitator, promotes and maintains parents’ overall engagement and involvement and participation in program governance, home-based services.

  • Maintains regular contact with families to keep abreast of needs and interest through additional home visits (if deemed necessary), phone calls, and other means as indicated.

  • Has the responsibility to select, target, and coordinate locations for all recruitment efforts (including identifying, events and venues) for the Early Childhood programs at CCCS.

  • Establishes and develops relationships with social service agencies to create partnerships for referrals and recruitment.

  • Ensures files and documentation are complete, accurate, and confidentially maintained.

  • Participates in monthly Mental Health Consultation meetings. Participate in bi-weekly supervision with direct supervisor. Attend department staff meetings, all-staff (agency) meetings, and DFSS grantee PFCE meeting. In addition, attend pre- and in-service training/conference sessions as scheduled.

  • Responds to agency needs by performing assigned tasks which may not fall within above description.  If such tasks are not of a temporary nature, they should be added to this list of designated job responsibilities.

Job: Full Time, Exempt Position


  • A minimum of a Bachelor’s degree in Social Work, Human Services, or related degree from an accredited school.


  • Minimum of three years experience in Head Start/Early Head Start, which includes direct service.

  • Knowledge and experience in the philosophy and practices of Head Start/Early Head Start early childhood education, and experience teaching/working with children ages birth to five.

  • Have education or experience in collaborating with parents in the education of their field.

Qualified candidates are encouraged to submit an updated resume and cover letter to TeeNeka Jones via email at Tjones@cccsociety.org. NO phone calls, please.